Web Design FAQ
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What will a professionally designed website cost me?
Our websites are tailored to your needs. Most small business sites in Southwest Washington range between $2,000–$6,000, depending on size, features, and content. We’ll give you a clear estimate before starting.
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How long does it take to design and launch a site?
On average, 2–8 weeks from kickoff to launch, depending on how quickly we receive content and feedback. Larger or more complex sites may take longer.
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Who will own the website once it’s done?
You do. At completion, you own the domain, content, and files. We don’t hold your site hostage.
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Do you provide content writing and images?
Yes. We can provide professional copywriting and access to high-quality stock photography. You’re also welcome to supply your own content or images.
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How many revisions are included before final delivery?
We include two rounds of revisions at each major design stage. This ensures the site meets your expectations without dragging out timelines.
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What is your process for design, development, and feedback?
We follow a structured process: discovery, design mockups, development, content integration, SEO optimization, testing, and launch. You’ll have regular checkpoints for input.
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Do you build your sites on WordPress, custom code, or a site builder?
We primarily build on Duda and Square Space. For some clients, we may recommend Shopify (eCommerce) or lightweight builders depending on goals.
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Will my website be mobile responsive?
Yes. Every site we build is mobile-friendly and optimized for phones, tablets, and desktops.
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Will I be able to make edits myself after launch?
Yes. We train clients on how to update text, images, and blog posts. If you prefer, we also offer monthly administration packages.
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Do you handle hosting, domain registration, and SSL setup?
Yes. We can set up or manage all of these, ensuring your site is secure and running smoothly.
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What maintenance or ongoing service do you offer?
We provide monthly website administration packages that include backups, updates, security checks, and content edits.
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Will my site load quickly?
Yes. We optimize for fast load times by compressing images, using quality hosting, and applying best practices.
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How secure will my site be?
We implement SSL certificates, firewall protection, and regular updates to keep your site safe from hacks and malware.
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Do you build SEO into the site from the beginning?
Yes. All sites include on-page SEO: optimized titles, descriptions, alt text, and keyword-friendly copy.
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What is your approach to local SEO for Southwest Washington businesses?
We focus on location-based Google Business optimization, and local directory listings to make sure your business shows up where your customers are searching.
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How do you choose target keywords and how many do you target?
We conduct keyword research using local search data and competitor analysis. We usually recommend starting with 10–20 core keywords.
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Will you optimize my Google Business Profile?
Yes. Google Business Profile optimization is one of our specialties. We handle setup, posting, photos, reviews, and keyword targeting.
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How do you manage backlinks, citations, and local directories?
We create high-quality local citations and pursue backlinks from reputable sources, ensuring your business builds long-term authority.
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What metrics will you track and how often will you report?
We track traffic, rankings, calls, clicks, and conversions. Reports are typically provided monthly.
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How do you handle changes in SEO algorithms?
We monitor industry updates and adjust strategies as needed. SEO is ongoing, and we stay ahead of algorithm changes.
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Do you guarantee rankings in Google?
No legitimate SEO provider can guarantee rankings. We guarantee best practices, consistent effort, and measurable growth in visibility and leads.
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What if I want to expand or add functionality later?
No problem. Our sites are scalable — you can add eCommerce, booking systems, or additional pages as your business grows.
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Can you show me examples or case studies?
Yes. We provide a portfolio of sites built for local businesses and can share success stories upon request.
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What makes Columbia Data Group different?
We combine digital marketing expertise with hands-on technical support. Unlike many agencies, we’re local, accessible, and invested in your success.
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Do you outsource work?
No. All of our web design, SEO, and support services are handled in-house.
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Will my site comply with accessibility standards?
Yes. We design with ADA and accessibility standards in mind, ensuring your site is usable by everyone.
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What is your payment structure?
Typically, we require a deposit to start, a progress payment, and the balance upon launch. Ongoing services are billed monthly.
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What support do you offer after the site goes live?
We provide 30 days of free support after launch, plus optional ongoing administration plans.
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Can you help with social media and digital marketing too?
Yes. In addition to web design and SEO, we provide Google Business marketing, consulting, and support for local digital campaigns.
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What happens if I end services?
You retain full ownership of your website and data. We’ll provide a clean handoff so you’re not locked in.
Network Setup and repair FAQ
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What’s the best WiFi router for a rural home in Southwest Washington?
The best router depends on your home size and internet service. For rural areas, we recommend a mesh WiFi system to cover larger spaces and handle weak ISP signals. We’ll match the router to your location and needs during consultation.
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Do I need a modem and router, or will one device do both?
Many ISPs provide a combination modem/router, but performance is often limited. Using a separate modem and router gives better speed, control, and reliability.
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How far will a standard router signal reach in a two-story house?
Most routers cover 50–100 feet indoors, but walls and floors reduce signal. A mesh system or additional access points can ensure coverage upstairs and downstairs.
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Should I buy my own router or rent one from Comcast/Xfinity?
Buying your own router saves money long-term and gives you more control and features. Rental units work, but are usually slower and cost more over time.
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What speed router do I need for streaming and gaming?
If you stream HD or game online, look for routers rated for at least 500 Mbps or higher. For households with many devices, a WiFi 6 router is ideal.
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What’s the difference between 2.4 GHz and 5 GHz WiFi?
2.4 GHz = longer range, slower speed.
5 GHz = faster speed, shorter range.
Most modern routers use both (dual-band) to balance coverage and performance. -
Do I need WiFi 6 (AX) or is WiFi 5 (AC) still good enough?
WiFi 5 works for many homes, but WiFi 6 is faster, more efficient, and handles multiple devices better. For future-proofing, WiFi 6 is the smarter choice.
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How many devices can my router handle at once?
Basic routers handle 10–20 devices. WiFi 6 routers or mesh systems support 50+ devices without slowing down, which is important for smart homes.
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What’s the difference between a router and an access point?
A router connects your devices to the internet. An access point extends WiFi coverage into areas the main router can’t reach.
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Should I use a mesh WiFi system for my home?
Yes, especially in larger homes, offices, or rural properties. Mesh systems eliminate dead zones and give seamless coverage across the whole property.
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Why does my WiFi keep dropping or disconnecting?
Drops can be caused by outdated equipment, interference, or poor ISP service. We diagnose whether it’s a router issue or provider issue and fix the weak link.
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How can I fix dead zones in my house or office?
We recommend mesh routers, access points, or strategic cabling to extend coverage. During consultation, we map your WiFi signal and eliminate gaps.
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What’s the best spot in my home to place a router?
Ideally in a central, elevated location away from walls, appliances, and metal. We help clients find the best placement for maximum coverage.
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Do I need to run Ethernet cables for a more stable network?
For gaming, streaming, and security cameras, hardwired Ethernet connections provide better stability and speed. We can install cabling where needed.
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How do I test my internet speed vs. my WiFi speed?
You can use speedtest.net to measure both. If your WiFi is much slower than your internet plan, it may be a router or placement issue we can fix.
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Why is my WiFi slower upstairs than downstairs?
Floors and walls block signals. A mesh system or access points are the best way to ensure even coverage between levels.
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What can interfere with my WiFi signal?
Microwaves, cordless phones, metal walls, and even neighbors’ networks can cause interference. We identify these during troubleshooting and adjust settings.
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Should I hide my SSID (network name) for security?
It adds a small layer of privacy, but strong passwords and encryption matter more. We set up networks with WPA3 security for real protection.
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Can I connect my smart TVs, cameras, and IoT devices on the same network safely?
Yes, but for best security, we recommend separating smart devices onto a guest or secondary network while keeping computers on the main network.
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Do I need a separate network for guests?
Yes. A guest network prevents visitors from accessing your private devices, keeping your system more secure.
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How often should I update my router firmware?
Check for updates every 3–6 months. Firmware patches improve security and performance. We can manage updates for you if needed.
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How do I make sure my WiFi is secure from hackers?
Use WPA3 encryption, strong passwords, firewall protection, and updated firmware. We configure all networks with security in mind.
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Should I use WPA2 or WPA3 encryption?
WPA3 is the newest and most secure. If your router supports it, use WPA3. WPA2 is still acceptable but less secure.
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How do I block unwanted devices from connecting to my WiFi?
Routers allow you to kick devices or block their MAC address. We can also set up stronger passwords or hidden networks to keep freeloaders out.
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Is it safe to use public WiFi in Southwest Washington coffee shops or libraries?
Not without protection. Public WiFi is risky. We recommend using a VPN for security when on public networks.
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How do I protect my kids from unsafe websites?
We can configure your router with parental controls, content filters, and time limits to keep kids safe online.
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Do I need a firewall if I already have a router?
Routers have built-in firewalls, but businesses or sensitive data may require a dedicated firewall for stronger protection.
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Can security cameras slow down my home WiFi?
Yes. High-resolution cameras use a lot of bandwidth. We recommend hardwiring cameras or using a separate network to avoid slowdowns.
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What happens if my router stops working — do I call my ISP or replace it?
First, restart it. If it still fails, call your ISP to check the connection. If the ISP is fine, it’s time to repair or replace the router. We help clients choose and install replacements.
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How long should a router last before I upgrade?
Most routers last 3–5 years. If you’re noticing frequent drops, slow speeds, or lack of new features, it’s time for an upgrade.

